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Announcement: TNG has decided to exit the Stored Value Facilities (“SVF”)" business. For details, please refer to the : Announces Strategic Exit from Stored Value Facilities (“SVF”) business

If you want to suspend your TNG account because you lost your phone, please pay attention to the following situations:

Your TNG account will be secure logout ( Mobile or Tablet devices)
Your TNG account will be suspended. You cannot make any payment include P2P and consume with both phsycial and virtual prepaid card
Approved Global remittance order will still be processing

Lost your Phone?

Suspend your TNG account

Suspend TNG Wallet Account

Please input your Mobile number (TNG Account)

Mobile Number * +852

Number only

Please input your registration ID doc Number (HKID or Passport)

ID Type *

ID Number *

Enter the first 6 digits of your ID doc

Date of Birth *

Must be 18 year old