- Support
- App version/issue
Important Notice
Announcement: TNG has decided to exit the Stored Value Facilities (“SVF”)" business. For details, please refer to the : Announces Strategic Exit from Stored Value Facilities (“SVF”) business
App version/issue
- Why need to update all the time?
- Why I cannot receive notification?
- Why I need to authorize the contact list?
- What should I do if I cannot launch TNG application?
- Is the system change related to the launch of new products or services?
- How does eID system be relevant for SVIP+ membership application or upgrade?
- Will TNG introduce new products or services in the system changes?
- I am currently a “VIP member” or an “SVIP member”. If I do not upgrade my account, what functions will I retain and when the change will be effected?
- Why do I receive a message saying 'You are using a screen overlay/floating windows/related application' when I try to log in to the TNG App on my Android device, and why am I restricted from using the TNG App?